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About Us

HCRG Care Group provide Wiltshire Children’s Community Services across the county. We provide a wide range of children and young people’s services which look after the physical, medical and mental health and wellbeing of children and young people up to the age of 19 years old.

We’ve been providing care and support to children, families and carers in Wiltshire since April 2016, when we brought services together from five providers to create a Wiltshire-focused children’s services team.

We provide everything from public health nursing (also known as health visiting and school nursing), to specialist support for children and young people with physical sensory or learning needs and disabilities.

Wiltshire Council, NHS England and NHS B&NES, Swindown and Wiltshire (BSW) Clinical Commissioning Group – who buy NHS care on behalf of the population in Wiltshire – tasked us with bringing the services from five providers into one, increasing the voice of children and families in the service and providing a joined-up service where families only need tell their story once and where families, no matter where they live, have access to the same services.

We deliver services in the community, in families’ homes, schools and children’s centres and all of our services will aim to see patients as soon as possible. In most cases, you’ll need to be referred to us by your GP, midwife or another health or education professional.

Our skilled teams are focused on providing great care, so we focus on their development and empower them to make a difference. The safety of every child we care for is our absolute priority and we have comprehensive governance and reporting systems to monitor the performance of our services.

Quality Account

All organisations who provide NHS care are required to publish an annual quality account. You can download the Wiltshire Children’s Community Services Quality Accounts below:

2017 – 2018

2018 – 2019

2019 – 2020

2020 – 2021

2021 – 2022