Due to the national guidelines regarding social distancing, we are unable to offer our child health drop-in sessions until further notice. You can, however, still speak to one of our Health Visitors or Nursery Nurses by calling the Single Point of Access on 0300 247 0090.

Useful links

The Institute of Health Visiting has produced some really useful advice on parenting through Coronavirus. They have also produced a guidance document regarding your baby’s 6-8 week GP review during lock down.

NHS England has produced two leaflets on illness and coronavirus in newborn babies:

Mental Health and Wellbeing

Virtual baby clinics

You can download the presentations from our virtual baby clinics by clicking on the links below:

‘Introducing solid foods’

‘Talking with my baby’

‘Oral health’

‘Chat, play, read’

Health Visiting

Health visitors play an important role in making sure all children have the best start in life.
Early experiences, including before birth, can have a profound impact on lifelong health and wellbeing of young children and their families. Health visitors offer evidence based health advice, information, and support to facilitate and empower parents to care for their children.


When will I be seen?

Health visitors are there to help and support you and your family with any needs that are impacting upon your health and wellbeing. The six contacts available to all families are:

  • An antenatal contact to meet with you (and your partner) between 28 and 36 weeks of pregnancy
  • A home visit to complete the new birth visit when your baby is between 10 and 14 days old
  • A contact when your baby is between 6 and 8 weeks of age
  • A 3 to 4 month maternal mental health review
  • A contact before your baby is one (usually between 9 and 11 months)
  • A contact when your child is 2 years (usually between 27 and 30 months)


Who might my child and I see?

Health visitors

All health visitors are qualified nurses and/or midwives and have specialist training to be able to provide the best support to families with young children. Health visitors are also able to signpost families to other services as your family needs. They will work in partnership with you and your family to decide on the level of support you may require. They also work closely with midwives, practices nurses and GPs and may call on other professionals too.
Health visitors are there to help and support you and your family with any concerns that you have.

Community nursery nurses

Community Nursery Nurses work alongside Health Visitors, offering advice and support around subjects such as: Behaviour, sleep, toileting, play and development. You may also see a Community Nursery Nurse for your child’s 27 month developmental review.

Family Nurse Partnership

Family Nurse Partnership (FNP) is a preventative programme offered to first time mothers, aged 19 and under, who are resident in Wiltshire. For more information on the Family Nurse Partnership, please click here.


How do I access the service?

We see all families with children up to the age of 5 years. Families do not have to be referred into the service as we are informed about all families with young children who are born or move into the area – so we will get in touch with you. Our service can be contacted by phone on 0300 247 0090 Monday – Friday 9am – 5pm.


Useful Links and Contacts

National domestic abuse helpline – 0808 2000 247

National breastfeeding helpline – 0300 100 0212

Baby Sleep Info Source (BASIS) – helpful advice based on up-to-date research based evidence about infant sleep. There’s also an Infant Sleep App.

ICON – is a programme that provides information about infant crying and how to cope

Baby Rhyme Time – Wiltshire Libraries now have a YouTube channel, where rhyme times from around the county’s libraries are being shared.

Child Accident Prevention Trust – handy tips on child safety.

Lullaby Trust – Provides expert advice on safer baby sleep and how to reduce the risks of sudden infant death.

Birth to Five – This book, produced for the NHS and Public Health provides reliable information on caring for children.

Best Beginnings – Best Beginnings is a charity working to give every child in the UK the best start in life.

NHS Start 4 Life – Getting babies healthy and active from birth gets them off to the best start.

Healthy Start – With Healthy Start, you get free vouchers every week to spend on milk, plain fresh and frozen fruit and vegetables, and vitamins.

UNICEF Baby Friendly – Protecting, promoting & supporting breastfeeding & close, loving parent-infant relationships.

Association of Breastfeeding Mothers (ABM)

The Breastfeeding Network – An independent source of support and information for breastfeeding women and others.

First Steps Nutrition – First Steps Nutrition Trust is an independent nutrition charity that provides information and resources to support eating well from pre-conception to five years.

DadPad – Top tips for new dads.

The NCT – The UK’s largest charity for parents.

La Leche – Mother to mother support for breastfeeding mums

Essential guide to feeding and caring for your baby

Healthier Together – Advice for parents, young people and pregnant women, and clinical resources to support healthcare professionals

Free Apps

Child Health NHS App – an app which supports parents/carers in making decisions when to access help or advice regarding their child’s health