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Privacy Policy

Wiltshire Children’s Community Services Local Privacy Policy

Wiltshire Children’s Community Services local privacy notice.

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Children and Young People Privacy Notice

This document is called a Privacy Notice and it tells you why we collect information about you, how we use that information, how we keep it safe and who we sometimes share it with.

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Privacy and Cookies Policy

We take the privacy of our website users seriously. Our privacy notice tells you what to expect when HCRG Care Group collects personal information through its website in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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How the NHS and care services use your information

Wiltshire Children’s Community Services is one of many organisations working in the health and care system to improve care for patients and the public.

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National Immunisation Programme

HCRG Care Group is delivering the National Immunisation Programme on behalf of NHS England, UKHSA and the Department of Health and Social Care. The Programme has been rolled out nationally to protect the population from vaccine preventable diseases and reduce the associated morbidity and mortality.

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UK Mail (iMail)

UK Mail provide a postal service utilised by the Wiltshire Children’s Community Services for sending letters and/or correspondence to service users/patients. The UK Mail privacy Policy sets out how your personal information is processed complying with the current UK Data Protection regulations here.


ChatHealth for School Aged Health Service

We’ve introduced a school nurse messaging service where children and young people can text their school nurse with their health queries. Our aim is to continue providing the most timely and convenient access to confidential health advice for student. HCRG Care Group is working with a company called ChatHealth to roll out this service.

More information


How to contact us

If you have any comments or queries in connection with our Privacy Policy or would like more information about how your health record is managed, please either request this from service or contact the Head of Information Governance (Data Protection Officer) by sending an email to information.governance@hcrgcaregroup.com, or call 01925 302514, or write to: The Head of Information Governance, HCRG Care Group, Progressive House, The Heath Business Park, Runcorn, Cheshire, WA7 4XJ.

For the purposes of GDPR16 and DPA18, the data controller for this website is HCRG Care Group (registered company number 5466033) of Progressive House, The Heath Business Park, Runcorn, Cheshire, WA7 4XJ.

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Wiltshire Child and Family
Privacy Overview

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